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New ID Cards Coming

Keystone First VIP Choice (HMO-SNP) has made a change to our member ID cards. We will soon be mailing out new ID cards to all members.

What you need to know

  • We recently made a change to our member ID cards.
  • We will mail you a new ID card before the end of the year.

What you need to do

  • Continue using your current member ID card until December 31, 2019.
  • Beginning January 1, 2020, you must use your new ID card when you see your primary care provider (PCP) or when you visit a pharmacy to get a prescription. Please destroy your old ID card on January 1.
  • Please check the information on your new ID card to make sure it is right. To make any changes to the information on your new card, please call Member Services toll free at 1-800-450-1166 (TTY 711). We are open seven days a week from 8 a.m. to 8 p.m.

Help is available

If you have any questions, please call Member Services toll free at 1-800-450-1166 (TTY 711). We are open seven days a week from 8 a.m. to 8 p.m.

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