Are you a new Keystone First VIP Choice (HMO-SNP) provider or do you need a quick refresher about how to work with our plan? Learn more about the Keystone First VIP Choice dual eligible special needs plan (D-SNP) by using our training modules on the topics below. You can download a PDF version of each module to print and review at your own pace, or watch one of our videos to view, listen to, and follow along with the training.
This overview covers all modules for a complete understanding of our plan.
Disability competency training
This module provides important tips and reminders for working with a diverse population.
Model of Care
Take this required annual training to find out more about the Model of Care.
Prior authorization and organization determination
Learn about what requires prior authorization and how our prior authorization process works.