On January 1, 2018, the plan you know as Keystone VIP Choice changed its name to Keystone First VIP Choice. Our new name, First, means we put you first. We are changing our name and look, but we are not changing how we care for you. We will continue to give you the same great care and service you have come to depend on from us.
You are now a member of Keystone First VIP Choice. There is no need to do anything. You will receive your new Keystone First VIP Choice ID card in the mail.
Don't worry, our phone numbers will stay the same. If you have questions, please call 1-800-450-1166 (TTY/TDD 711), 8 a.m. to 8 p.m., 7 days a week.
Visit us online at our new web address, http://www.keystonefirstvipchoice.com. Be sure to update you favorites lists and bookmarks with our new address.
You automatically are a part of the Keystone First VIP Choice Provider Network formally formerly known as Keystone VIP Choice. Remember, only our name is changing—not our commitment to you. Our contact information and payment/claims processes remain the same.
If you have questions or need information please call Provider Services at 1-800-521-6007, 8 a.m. – 8 p.m., 7 days a week.
Visit us online at our new web address, http://www.keystonefirstvipchoice.com. Be sure to update your favorites lists and bookmarks with our web new address.