Why Medicare Star Ratings matter

The Star Ratings system helps people with Medicare compare the quality of Medicare health and drug plans being offered so they are empowered to make the best health care decisions for themselves. It is based on:

• Screenings, Tests and Vaccines
• Managing Chronic Conditions
• Member Experience with the Health and Drug Plan
• Member Complaints, Disenrollments, Improvement
• Health Plan Customer Service
• Drug Plan Customer Service
• Drug Safety, Medication Adherence and Drug Pricing

CMS uses information from member satisfaction surveys, health plans, and health care providers to rate each Medicare plan from one to five stars. Plan star ratings are reviewed and updated every year by CMS, with new ratings released every fall.

Star ratings (PDF)

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