What is NaviNet?

NaviNet is America’s leading healthcare provider portal connecting over 40 health plans and 60% of the nation’s physicians. It is an easy-to-use, free, web-based solution linking providers to Keystone First VIP Choice. Through NaviNet, you can access, submit, or verify:

  • Eligibility information.
  • Claims status.
  • Benefits information.
  • Prior authorizations.
  • Administrative and clinical care gap reports.

NaviNet helps speed the provider and health plan connection and, in many instances, replaces paper or phone transactions.

Using NaviNet

The following resources will help you use or get started with NaviNet:

Have a question or need help with NaviNet? Call Keystone First VIP Choice Provider Services at 1-800-521-6007 or NaviNet Customer Support at 1-888-482-8057.