Resources

Whether you need to find a form or view your member rights, you can find what you need in our member resources section.

• Appeals and grievances
• Avoiding hospital readmissions
  Learn what to do after you leave the hospital.
• Forms
• Getting care during a disaster/emergency
• Notice of Privacy Practices
• Prior authorization
• Quality improvement program
• Refer a friend or family member
• Releasing Health Insurance Portability and Accountability Act of 1996 (HIPAA) information
• Rights and responsibilities

Accessing your data on other mobile apps

You have the right to view your health information from Keystone First VIP Choice through websites and mobile apps that are not under Keystone First VIP Choice's control.

Learn about third-party data privacy information

Questions

If you don't see what you're looking for, or you need additional help, call us at 1-800-450-1166 (TTY 711), Monday through Friday, 8 a.m. – 8 p.m., from April 1 to September 30; or seven days a week, 8 a.m. – 8 p.m., from October 1 to March 31.