Communications

Keystone First VIP Choice (HMO SNP) knows how important it is for our members to stay connected to us. We make it easy for you to contact us by phone or mail.

  • Multi-language interpreter services document (PDF)
    If English is not your first language, don't worry. There are friendly interpreters who will be able to translate for you. Just use our "multi-language interpreter services" document to find out who you need to call. Best of all, we do not charge you for our interpreter services.
  • Notice of Availability (PDF)
    The Notice of Availability (NOA) under Section 1557 of the Affordable Care Act (ACA) informs individuals that our health plan will provide free language assistance and auxiliary aids or services for those with Limited English Proficiency (LEP) or disabilities.

Member Newsletter

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